Privacy Policy

1. Controller

The controller responsible for data processing on this website within the meaning of the EU General Data Protection Regulation (GDPR) is:

Venus Nula Trading
Ying Dong
Große Bleichen 1-3
20354 Hamburg
Germany
Email: info@venusnulatrading.com

2. Overview

This is a business-to-business (B2B) information website. We process personal data only to the extent necessary to provide this website and to handle business inquiries, in accordance with the GDPR and the German Federal Data Protection Act (BDSG).

This website does not use cookies, analytics, tracking or advertising tools. Fonts and all other resources are delivered from our own server; no data is transmitted to third-party content providers when you visit the site.

3. Hosting and server log files

This website is hosted on a server provided by Namecheap, Inc., Phoenix, Arizona, USA. Each time the website is accessed, the web server automatically records the following information transmitted by your browser in server log files:

• IP address
• date and time of the request
• requested page or file
• referrer URL (the page visited previously)
• browser type and version, operating system

This data is required to deliver the website and to ensure its security and stability, for example to detect and defend against attacks. The legal basis is Art. 6(1)(f) GDPR. Log files are deleted automatically after 14 days at the latest.

As the server is located in the USA, data is processed in a country outside the European Union. The transfer is based on appropriate safeguards pursuant to Art. 46 GDPR (EU Standard Contractual Clauses).

4. Contact form

When you send us an inquiry via the contact form, we process the information you provide: full name, company name, business type, business email address and, optionally, your WhatsApp / WeChat / phone number and your message.

We use this data exclusively to handle your inquiry and any resulting business relationship. The legal basis is Art. 6(1)(b) GDPR (steps prior to entering into a contract) and Art. 6(1)(f) GDPR (our legitimate interest in responding to business inquiries).

Your inquiry is forwarded by email to our business mailbox (info@venusnulatrading.com). Our business email is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (Google Workspace), which processes emails on our behalf; data may also be transferred to Google LLC in the USA. The form data is not stored in a database on the web server. To protect the form against spam and abuse, your IP address is stored temporarily in pseudonymised form for a maximum of 24 hours.

We keep your inquiry for as long as necessary to process it. It is deleted once it is no longer required, unless statutory retention obligations apply (for example, retention periods under German commercial and tax law for business correspondence).

5. Contact by email

If you contact us by email, we process your email address and the information contained in your message for the purpose of handling your request. The legal basis and retention periods described in section 4 apply accordingly.

6. WhatsApp

This website contains links to WhatsApp. Simply visiting our website does not transmit any data to WhatsApp; data is only transmitted when you click a WhatsApp link and contact us.

If you contact us via WhatsApp, your data (including your phone number and the content of your messages) is processed by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, in accordance with its own privacy policy. Data may also be transferred to Meta Platforms, Inc. in the USA. We use the communication solely to answer your inquiry (Art. 6(1)(b) and (f) GDPR). If you prefer not to use WhatsApp, please contact us by email or via the contact form.

7. SSL / TLS encryption

For security reasons, this website uses SSL/TLS encryption. You can recognise an encrypted connection by “https://” in the address bar of your browser.

8. Your rights

Under the GDPR you have the right to:

• access the personal data we hold about you (Art. 15 GDPR)
• rectification of inaccurate data (Art. 16 GDPR)
• erasure of your data (Art. 17 GDPR)
• restriction of processing (Art. 18 GDPR)
• data portability (Art. 20 GDPR)
• object to processing based on Art. 6(1)(f) GDPR (Art. 21 GDPR)

To exercise your rights, please contact us at info@venusnulatrading.com.

You also have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR). The authority responsible for us is the Hamburg Commissioner for Data Protection and Freedom of Information (Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit).

9. Changes to this privacy policy

We may update this privacy policy to reflect changes to legal requirements or to our services. The current version is always available on this page.